Private Health Insurance Ombudsman turning aggrieved customers back to Medibank

By Esther Han, Consumer Affairs Editor
Updated July 6 2016 - 10:23am, first published June 30 2016 - 3:19pm
Medibank has been taken to the Federal Court by the ACCC over secret policy changes. Photo: Glenn Hunt
Medibank has been taken to the Federal Court by the ACCC over secret policy changes. Photo: Glenn Hunt
Medibank has been taken to the Federal Court by the ACCC over secret policy changes. Photo: Glenn Hunt
Medibank has been taken to the Federal Court by the ACCC over secret policy changes. Photo: Glenn Hunt
Sam Harrison was told by the Ombudsman to take her complaint back to Medibank. Photo: Justin McManus
Sam Harrison was told by the Ombudsman to take her complaint back to Medibank. Photo: Justin McManus
Sam Harrison was told by the Ombudsman to take her complaint back to Medibank. Photo: Justin McManus
Sam Harrison was told by the Ombudsman to take her complaint back to Medibank. Photo: Justin McManus
Medibank slashed coverage of common hospital tests such as blood tests but didn't notify policyholders. Photo: Patrick Fallon
Medibank slashed coverage of common hospital tests such as blood tests but didn't notify policyholders. Photo: Patrick Fallon
Medibank slashed coverage of common hospital tests such as blood tests but didn't notify policyholders. Photo: Patrick Fallon
Medibank slashed coverage of common hospital tests such as blood tests but didn't notify policyholders. Photo: Patrick Fallon